Support
How can we help?
Answers to the most common questions about scanning, GDPR removals, your data, and your account - plus a direct line to our EU-based team.
Encrypted · EU-hosted · Never sold · Delete anytime
FAQ
Frequently asked questions
Still stuck?
Get in touch.
Email support
Our support team is based in the EU and replies to every message. For account, billing or removal questions, drop us a line and we will get back to you within one business day.
Security & trust
Want to understand how we protect your data, where it is hosted, and how we handle GDPR requests? Our Trust Centre lays out our security posture and compliance commitments in full.
For questions about your own GDPR rights over your Soryx account data, see our Data requests page or email privacy@soryx.ai.